Refund Policy

At Campify Outdoor, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a simple and straightforward refund process. Please review our policy below:

1. Eligibility for Refunds
   To be eligible for a refund, items must be returned within 30 days of purchase, in their original condition, unused, and with all packaging and tags intact. Proof of purchase, such as a receipt or order confirmation, is required.

2. Non-Refundable Items

   • Gift cards
   • Clearance or final sale items
   • Items damaged by improper use or neglect

3. Return Process

   • Contact our customer service team at admin@campifyoutdoor.com to initiate a return.
   • Once approved, we will provide instructions for shipping the item back to us. Please note that return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

4. Processing Your Refund
   After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

5. Late or Missing Refunds
   If you haven’t received your refund after 7 business days, please check with your bank or credit card provider. If you still have not received your refund, contact us at admin@campifyoutdoor.com, and we will assist you further.

6. Exchanges
   We only replace items if they are defective or damaged. If you need to exchange an item, please contact our support team for assistance.

7. Contact Us
   If you have any questions or concerns regarding our refund policy, feel free to reach out to our team at admin@campifyoutdoor.com or call us at +6012 – 250 7596.